Is Un-OPENED BOX accredited for it's sustainability policy?

Find the answer to your question here

How long does shipping take?

You have a few options:

Orders over $60 are eligible for free shipping and will be shipped to your address within 3-4 working days

If orders are less that $60, then you have the option to choose:

Economy shipping at $4.99 which takes 5-8 working days or Standard shipping at $7.99 which takes 3-4 working days

What is your returns policy and process?

We hope that you will love your Un-OPENED BOX, but understand that sometimes you will want to return the product as you no longer need this.

In this circumstance, we have a 30 days returns policy. All products need to be returned in their original and unused state .

You can start the process by sending us an e-mail on:

hello@un-openedbox.com

The shelves I have bought don't look like the ones on your website?

Since we use natural wood to manufacture our products, at times, there maybe certain products that may have been manufactured with a part of the wood that is different to the one pictured.

If this is a concern for you or if you aren't happy with the final look, please drop us an e-mail on:

hello@un-openedbox.com

How can I contact you?

We love hearing from our customers!

You can either use the contacts page or drop us an e-mail on:

hello@un-openedbox.com

How can I leave you a review?

We thrive on feedback and would love to hear yours. Our company policy is to have open and honest conversations with our customers because we want to work with you to bring you the best.

You can leave us a review by:

Clicking the reviews tab under the product you have bought (on the product page) or by contacting us on: hello@un-openedbox.com

What is your sustainability policy?

For us looking after our planet is a value that we live by.

We only work with suppliers who are accredited by the Forest Stewardship Council (FSC) and ensure the wood our products are made from is FSC approved.

We actively ensure that responsible forestation is in place.

Is Un-OPENED BOX accredited for sustainable working?

We are currently working with the Forest Stewardship Council to seek accreditation

Couldn't find your answer?

We would love to hear from you and to help you answer any questions